NBC Universal Product Specialist in Centennial, Colorado

Job Number 34455BR

Job Title Product Specialist

Business Segment Operations & Technical Services

Sub-Business Global Media Operations

Posting Category Technology/Engineering

About Us NBCUniversal is one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. NBCUniversal owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks. NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

Career Level Experienced

Country United States

State/Province Colorado

City Centennial

Responsibilities

The Product Specialist will lead implementation of product requirements, features, and enhancements necessary to workflow automation across our Global Media Operations Division. Responsibilities will include leading implementation timelines, gathering client requirements and enhancements, and producing timely and scalable deliverables against those requests. In addition to driving workflow automation and providing support, the Product Specialist will be responsible for communicating and managing the operational documentation and training of the support staff to ensure that the systems and workflows in place are properly supported.

Essential Functions

  • Gather, document, and process map all clients technical specifications and content delivery requirements

  • Core team member focused on media asset management and file-based workflows with internal operational teams to define operational and system processes.

  • Ability to define next generation solutions that can support growing business requirements and adapt to changing needs

  • Manage intra-departmental relationships, including Operations, Engineering and Software Development

  • Lead & oversee all technical implementations regarding design, build, implementation & support of operational systems

  • Become Subject Matter Expert in all Media Prep Services to ensure a solid understanding of client requirements

  • Analyze and dissect large volumes of data and technical requirements to provide logical recommendations to Leadership team

Qualifications/Requirements

Basic Qualifications

  • Relevant work experience in the technology or media industry, with a proven track record in successful project management with cross-functional teams demonstrating superb planning and organizational skills.

  • Experience in a role on a cross-functional team with successful project execution demonstrating strong planning and organizational skills.

  • Experience demonstrating strong technical, quantitative, analytical and financial modeling skills.

  • Experience in a role exhibiting excellent written and oral communications; effective interpersonal skills; strong formal presentation abilities.

  • Experience enabling customer workflows and operations

  • Minimum 1 year technical experience in television broadcast Eligibility Requirements

  • Must be willing to work in Centennial, CO

  • Must have unrestricted work authorization to work in the US

  • Must be 18 years or older

  • Must apply via nbcunicareers.com in order to be considered (note job #34455BR)

Desired Characteristics

  • Two years experience within Technical Operations, Broadcast Engineering or Information Technology with proven success in a variety of process improvement and software disciplines.

  • Experience working with development teams to build new functionality and improve existing system architecture.

  • Experience working with the operations stakeholders to scope, design and deliver new system workflows.

  • Experience assisting in development quality assurance and support issues as they feed into stories for Agile development.

  • Experience with scoping and architecting solutions for system migrations/consolidations as well as other special projects.

  • Work with operations and client facing groups to define any required system development in order to onboard new workflows

  • Technical understanding of broadcast workflows and operations

  • Passion for new media distribution and keeping up to date with emerging platforms and the latest technology trends.

  • Design experience, specifically experience in media applications including video and audio

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