NBC Universal Director, Client Services in Englewood Cliffs, New Jersey
Job Number 33482BR
Job Title Director, Client Services
Business Segment Operations & Technical Services
Sub-Business Global Media Operations
Posting Category Technology/Engineering
About Us NBCUniversal is one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. NBCUniversal owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks. NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
Career Level Experienced
Country United States
State/Province New Jersey
City Englewood Cliffs
The Director, Client Services, will lead a team of Writer Producers, Scheduling, Project and Production Managers across the Englewood Cliffs, NJ and 30 Rock NYC creative and operational Post Production facilities. This individual will be in a key client facing leadership role across the entire department. This individual is responsible for leading the department’s strategic roadmap and tactical implementation in the areas of client and project management, personnel and resource scheduling/utilization, financial reporting and business analysis. The individual is also responsible for the quality and reliability of all reporting personnel and workflows. The candidate will be a key partner to his/her peers and lead client growth and productivity initiatives on behalf of the entire department. The candidate will be responsible for financial budgets and productivity targets as well as selected strategic initiatives.
Manage and lead the Client Services staff.
Play a key role in contributing to and implementing the creative and operational vision and strategy of the Post department as a whole
Key executive liaison and partner to peer and client groups
Ensure availability, reliability and growth across personnel, workflows and resources
Financial adherence in personnel and operating budgets
Assess personnel and processes on a routine basis to develop workflow improvements that will enable continued growth within the environment, collaborating closely with other department, division and client groups.
Support and lead key strategic and tactical initiatives within the department
Oversee the hiring and training of staff as needed.
A minimum of 10 years’ experience in a creative production and post-production environment, 5 within a management role
Knowledge of Microsoft Office and Scheduling applications
Demonstrated ability to manage financials including personnel and project budgets
Detailed Oriented and extremely organized
Excellent Client service and presentation skills
Excellent management, communication and leadership skills
Working knowledge of production and post-production workflows and technologies
Avid Editorial & Adobe Creative Suite experience a plus
Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered
Must be willing to work in Englewood Cliff NJ
Strong attention to detail
Strong communication skills
Great teamwork skills
Ability to work independently and well with others