NBC Universal Manager, NOC On-Air Operations in Englewood Cliffs, New Jersey

Job Number 35606BR

Job Title Manager, NOC On-Air Operations

Business Segment Operations & Technical Services

Sub-Business Global Media Operations

Posting Category Technology/Engineering

About Us NBCUniversal is one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. NBCUniversal owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks. NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

Career Level Experienced

Country United States

State/Province New Jersey

City Englewood Cliffs


Role Summary and Purpose

Work with a driven and highly motivated team to support the on-air operations of NBC Universal, one of the world’s leading media and entertainment companies.

As Manager of NOC On-Air Operations, at NBC Universal (NBCU), you will be responsible for leading the origination, integration and distribution of NBCU’s Regional Sports Networks and managing the personnel staffing of the operation. This will include managing a group of Technical Managers who are responsible for supporting the Master Control staff during tape and live programming across 30 network brands and over 64 distribution streams. You will also be responsible for working with network clients on unique requests such as live shows, graphic needs, and other special events, while developing reliable and scalable operating models. Additionally, you will partner with clients and internal teams to work on strategic initiatives aimed at increased reliability, productivity, and growth. Finally, you will also be accountable for measuring and controlling quality across the on-air environment, by driving best practice training, technology, and workflows.

Essential Functions (Responsibilities):

  • Ownership of on-air execution for Regional Sports channels, including the client relationships with the networks and coordination with all process owners for content delivery

  • Lead the on-air team to ensure 99.999% availability and reliability

  • Coach, mentor, lead, train, and manage a team of Technical Manager for overall organizational success

  • Lead strong partnership with engineering and automation teams to implement new technologies, resolve on-air issues, and maintain minimal on-air disruption for necessary maintenance works

  • Work closely with Program Operations, Commercial Operations and networks to ensure proper scheduling of live and special events and develop off air execution plans

  • Work directly with network clients to resolve issues, satisfy on-air needs and execute changes to programming in a dynamic environment

  • Partner with the leadership team to develop technological and operational enhancements


  • Minimum of 4 yrs experience in Media Operations

  • Minimum of 4 yrs experience in a role with a track record of proven leadership, effective staff management, high energy level, and strong team skills

  • Minimum of 3 yr experience leading a team of operators to execute a common goal

  • Willingness and ability to work or be on call at any time, sometimes on short notice in order to support a 24/7/365 operation

  • Interested candidates must submit a resume/CV through nbcunicareers.com to be considered

  • Must be willing to work at Englewood Cliffs, NJ

  • Must have unrestricted work authorization to work in the United States

Desired Characteristics

  • BA/BS in related field

  • Extensive and significant experience, understanding and knowledge of digital broadcast and production technical systems, standards and processes

  • Strategic project management leadership

  • Technical experience with automated, real-time systems, digital video and audio, troubleshooting and test techniques

  • Prior experience with Snell automation systems

  • Experience with scheduling and resource management

  • Strong attention to detail, communication and interpersonal skills

  • Effectively flexible in approach, and responds well to pressure

  • A track record of meeting or exceeding performance expectations

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