NBC Universal Information Technology Analyst in Hartford, Connecticut

Job Number 34432BR

Job Title Information Technology Analyst

Business Segment Owned Stations & Affiliate Relations

Sub-Business NBCUOTS - WVIT

Posting Category Technology/Engineering

About Us NBCUniversal is one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. NBCUniversal owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks. NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

Career Level Experienced

Country United States

State/Province Connecticut

City Hartford


Provide real-time support to an evolving, dynamic and comprehensive digital media platform with a sensitivity to live broadcast, newsroom, web and studio production standards. Responsible for IT systems, newsroom IT systems, desktop support, broadcast equipment and facility maintenance, live field trucks and transmitter maintenance, coupled with project initiatives for NBC Connecticut and the NBC Universal Owned Stations reporting to the Director of Technology & Engineering.

Essential Responsibilities

  • Work as a member of the station’s engineering team and the division’s technology team to implement state of the art technical facilities at a competitive television station. Brainstorm and develop, with the assistance of other team members, new solutions for news operations and television transmissions. Interface with news and Production Operations employees to troubleshoot time-critical applications and systems

  • Maintain the technical integrity of the NBC Connecticut operating facilities including but not limited to the control room, studios, transmission, newsgathering, and production equipment. Respond to facility outages and perform basic maintenance on building systems, on-air systems and ethernet, fiber networks and systems. Install, repair and maintain digital and high-definition broadcast equipment as well as computer and IT equipment associated with the operation and the broadcast signals and office functions of the station. Work with corporate IT organization on initiatives, upgrades, and system migrations.

  • Respond to employees’ requests regarding tools and resources they need for their job. Together with the Director of Technology & Engineering, determine solutions through process improvements with existing technology or purchasing new equipment. Research equipment and determine whether it appropriately supports our technical facility, improves the operation, streamlines a process or reduces errors. Identify solutions where new equipment may result in savings to the company. Examine all solutions to ensure implementation – process improvement or new equipment – is cost efficient.

  • Implement, support and evaluate popular applications used by Apple and Windows environments. Develop, prepare and install computers, software and server solutions as required. Work closely with management to prioritize and balance business goals with information system requirements and resources. Support network users in daily computer software and hardware needs. Support current wireless environment in newsroom, sales and administration with strong ability to troubleshoot wireless networks. Troubleshoot and repair advanced Ethernet and fiber networks and systems including corporate LANs, high-speed routers, file-shares, mobile devices, laptops, desktops, etc.

  • Participate in the station’s Environmental, Health and Safety (EHS) program. Take part in the program by administering at least one program element. Handle other elements of the program by working with other EHS team members. Follow through with assignments to be sure the station is in compliance with all EHS training, policies and initiatives.


Basic Qualifications

  • Demonstrates an understanding of news operations, control systems, transmission, videotape, and server based workflows and microwave and satellite systems.

  • Knowledge of safety procedures

  • Ability to perform unit functions on a regular basis

  • 7+ years’ experience with network infrastructure, FTP, DNS, Citrix, Firewall, AD, GPOs, DHCP, Storage, VOIP, File Backup and Restore and Server Administration.

  • Proficiency and demonstrable working knowledge of the administration of file systems and storage clusters, including the setup of secured storage shares, group policies and data management.

  • Experience with the setup and troubleshooting of file based workflows, watch folders, transcode and FTP process

  • Expertise with Apple MacPro hardware and OS, PC repair, and server imaging.

  • Advanced knowledge of Windows 7, 2003/2008/2012ServerEligibility Requirements:

  • Interested candidates must submit a resume/CV through nbcunicareers.com to be considered

  • Willingness to work night shifts and weekends

  • Willingness to travel and work overtime with short notice

  • Must be willing to work at the station in West Hartford, CT

  • Ability to work any of a 24/7 shift, holidays, weekends and respond to breaking news events

  • Ability to lift and carry 50+ pounds of gear

  • Must have unrestricted work authorization to work in the United States

  • Must be 18 years or older

  • Must have a valid driver’s license

Desired Characteristics


  • Proficiency with *NIX (Linux) based Operating Systems.

  • Microsoft Certified Systems Engineer (MCSE)/ Microsoft Certified Professional

  • Working knowledge of VMWare/vSphere

  • Cisco Certification (CCNA/CCNE)

  • CompTIA A+ Certification

  • Demonstrated strength in managing multiple projects with cross-functional teams & concurrent deadlines

  • B.S. Engineering, Information Technology or related field.

  • Ability to alternate from detailed work to client interaction spontaneously

  • A sense of urgency and desire to learn emerging technologies

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