NBC Universal Internship – Fall 2017 – Marketing, Brand Standards-Universal Orlando Resort in Orlando, Florida

Job Description

Expand your universe with Universal’s Campus 2 Career Internship Program! This program can provide not only extensive learning opportunities, but real world experience as well. An Internship with Universal Orlando offers abundant networking and exposure opportunities to one of the world’s top entertainment destinations.

SUMMARY: To assist the Brand Standards team with 3rd Party Marketing, Creative project management, Internal project management and with creation of internal Brand Guideline reference materials.


  • Assist with Internal (Back of House) projects to ensure completion of Brand Standards request form, follow-up with internal clients for complete information

  • Follow-up with IMCs on pending jobs for final files and closing jobs in the project management database

  • Assist with Brand Standards audits for 3rd party created materials

  • Assist with the management of the park map by uploading new map versions in the Evergreen Workamajig job and create new deliverables and routing for park map approvals

  • Assist Brand Standards team with review of tier 2 3rd party creative submitted for Brand Standards review (checking legal lines and nomenclature)

  • Assist with maintenance and draft of Brand Standards guidelines, Style Guides and Reference Materials

  • Understand and actively participate in Environmental, Health & Safety responsibilities by following established Universal Orlando policy, procedures, training and Team Member involvement activities

  • Perform other duties as assigned


Practices the Universal Orlando Service Expectations–Set the Stage, Know Your Stuff, Wow’em Now, Be a Hero. Adheres to Universal Orlando’s appearance and wardrobe guidelines. Provides guests with accurate information. Practices “Look, Focus, Act” by continuously scanning the work environment and recognizing the service needs of guests and fellow Team Members. Takes ownership and demonstrates active listening and effective questioning to identify suitable, personalized options to efficiently meet or preferably exceed the service expectations of our guests or Team Members. Applies service recovery, as warranted.



  • In pursuit of an Associate, Bachelor or Graduate degree at an Accredited Institution

  • Current class standing of Sophomore or above

  • Cumulative GPA of 3.0 or above (official transcripts available upon request)

  • Consistent attendance is a job requirement

  • Approximate dates of this internship are from late August 2017 – early December 2017

  • Availability requirement typically includes 24-40 hours per week; Monday through Friday (may include weekends)

  • Preferred majors include: Marketing, Business Admin, Advertising, English

  • Preferred coursework completed: Marketing


  • Strong interest in advertising, marketing and brand protection

  • Willing to learn project management database software - Workamajig

  • Must be efficient in Microsoft Office Programs including, but not limited to: Word, Excel, and PowerPoint

  • Strong interpersonal skills, problem-solving abilities and organization

  • Exceptional attention to detail

  • Superior written & verbal communication skills

  • Work in a fast-paced environment and adhere to deadlines

  • Ability to work autonomously and/or in teams

  • Prior internship experience is preferred


In order to be considered, a resume is required with your application and must include major, anticipated graduation date and cumulative GPA.

Recent graduates will not be eligible for this program.

Universal Orlando does not provide housing. Interns are responsible for their own housing and transportation.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Due to the volume of responses, only applicants of interest will be contacted.