NBC Universal Internship – Fall 2017 – Marketing & Sales, Marquee Events-Universal Orlando Resort in Orlando, Florida

Job Description

Expand your universe with Universal’s Campus 2 Career Internship Program! This program can provide not only extensive learning opportunities, but real world experience as well. An Internship with Universal Orlando offers abundant networking and exposure opportunities to one of the world’s top entertainment destinations.

SUMMARY: The Integrated Marketing Communication (IMC) department is responsible for both communication strategy and project integration. The IMC role is to understand the brand marketing/business strategy for Universal Orlando Resort products and services as recommended by internal client, e.g., Brand Management, and assist in the development of the strategic communication briefing documents to guide internal resources in the development of work product.

This role will support the IMC Events team with the development of the communications strategy for existing theme park marquee events including Halloween Horror Nights, Mardi Gras, Rock the Universe and other events.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Project Management

  • Routing materials to proper stakeholders

  • Set up key meetings

  • Prepare presentations

  • Implement the communications strategy and tactics that create a seamless campaign among all communications avenues within the organization

  • Responsible for the liaison between Universal Orlando and some of the entertainment supporting the event

  • Perform similar duties for the Brand Experience IMC team of Blue Man Group and CityWalk

  • Understand and actively participate in Environmental, Health & Safety responsibilities by following established Universal Orlando policy, procedures, training and Team Member involvement activities

  • Perform other duties as assigned

UO SERVICE EXPECTATIONS:

Practices the Universal Orlando Service Expectations–Set the Stage, Know Your Stuff, Wow’em Now, Be a Hero. Adheres to Universal Orlando’s appearance and wardrobe guidelines. Provides guests with accurate information. Practices “Look, Focus, Act” by continuously scanning the work environment and recognizing the service needs of guests and fellow Team Members. Takes ownership and demonstrates active listening and effective questioning to identify suitable, personalized options to efficiently meet or preferably exceed the service expectations of our guests or Team Members. Applies service recovery, as warranted.

Requirements

REQUIREMENTS:

  • In pursuit of an Associate, Bachelor or Graduate degree at an Accredited Institution

  • Current class standing of Sophomore or above

  • Cumulative GPA of 3.0 or above (official transcripts available upon request)

  • Consistent attendance is a job requirement

  • Approximate dates of this internship are from late August 2017 – early December 2017

  • Availability requirement typically includes 24-40 hours per week; Monday through Friday (may include weekends)

PREFERRED QUALIFICATIONS:

  • Project Management

  • Strategic Thinking

  • Results Oriented

  • Presentation Skills

  • Must be efficient in Microsoft Office Programs including, but not limited to: Word, Excel, and PowerPoint

  • Strong interpersonal skills, problem-solving abilities and organization

  • Exceptional attention to detail

  • Superior written & verbal communication skills

  • Work in a fast-paced environment and adhere to deadlines

  • Ability to work autonomously and/or in teams

  • Prior internship experience is preferred

ADDITIONAL INTERNSHIP INFORMATION:

In order to be considered, a resume is required with your application and must include major, anticipated graduation date and cumulative GPA.

Recent graduates will not be eligible for this program.

Universal Orlando does not provide housing. Interns are responsible for their own housing and transportation.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.