NBC Universal Lead Tech, Environmental-Universal Orlando Resort in Orlando, Florida

Job Description

SUMMARY: Supports management in directing and coordinating activities of department and employees by performing the following duties.


  • Plans and delegates work tasks. Delegates work assignments among qualified crewmembers. Communicates performance expectations in an effort to ensure proper completion of tasks; provides feedback for recognition and performance improvement.

  • Actively reinforces company safety guidelines and programs; reports non-compliance. Monitors employee’s productivity, work habits. Leads work startup and stoppage, schedules breaks. Monitors care, condition, use and storage of tools, equipment and other UO property. Maintains material inventories. Monitors compliance with wardrobe/grooming standards, driving policy, radio usage, and other UO policies.

  • Ensures proper completion of documentation. Captures written behaviors using the Lead Observation Report to support managerial and supervisory documentation.

  • Communicates and coordinates with other departments or crafts as needed. Communicates resource needs and work plans to Supervision. Provides two-way communications between work team, supervisor, and other management and HR personnel.

  • Performs job duties as described in non-lead job description. Maintains and shares job knowledge, assists in developing employees.

  • Understand and actively participate in Environmental, Health & Safety responsibilities by following established Universal Orlando policy, procedures, training and Team Member involvement activities.

  • Perform other duties as assigned.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required:

Consistent attendance is a job requirement.


  • High school degree or GED required.


  • Six months to one year experience providing work direction preferred. See specific job description; or equivalent combination of education and experience.


  • Valid Florida Driver’s License is required to operate company vehicles.


While performing the duties of this job, the individual is required to:

  • Regularly (2/3 of the time or more) maintain alertness and attentiveness up to 4 hours while working varying hours; maintain concentration/focus (e.g., ability to interpret the work environment and make decisions on predetermined operating policies and procedure).

  • Frequently (1/3 to 2/3 of the time) work in varied light conditions including low or diminished lighting.

  • Occasionally (1/3 of the time or less) stand for prolonged periods; walk for prolonged periods (including ability to walk at a given pace that is predetermined by a moving sidewalk); talk; hear audible alarms, voice commands with background noise; use hands and fingers to grip, pinch, handle or feel objects, tools or controls; climb stairs and ladders; work at heights for prolonged periods of time including heights with or without railings or over open pits greater than 4 feet; balance; stoop, kneel, crouch or crawl; reach, pull, push with hands and arms above and below head; repeat motions more than twice per minute; work in an environment subject to vibrations; use an input device such as a keyboard and/or mouse in a steady manner; lift and push up to 50pounds with control; work in an environment with flashing lights including strobe lamps; work in small or tight spaces; work in confined spaces i.e. Manholes or work pits; smell.

  • Specific vision requirements for this role may include: close vision with or without corrective lens (clear vision at 20 inches or less); distance vision with or without corrective lens (clear vision at 20 feet or more); color vision (ability to identify and distinguish colors); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (vision, ability to judge distances and spatial relationships); adjust focus (ability to adjust the eye to bring an object into sharp focus while in changing light conditions e.g., sunshine to indoor or dark conditions).


While performing the duties of this job, the individual is required to:

  • Regularly (2/3 of the time or more) use a stand up/sit down forklift or motorized pallet jack; work with toxic or caustic chemicals, hazardous chemicals, fluorescent lamps or batteries; work with paint/solvents; work with oils/fuels; work with aerosols (spray paints, brake cleaner); transport hazardous waste; use a motorized company vehicle or a leased or personal vehicle for company business.

  • Frequently (1/3 to 2/3 of the time) work with fumes or airborne particles requiring the use of a respirator; work with compressed gas cylinders or tanks.

  • Occasionally (1/3 of the time or less) work in wet, humid conditions (non-weather); work in outdoor weather conditions to include direct sunlight, heat or cold; work in extreme heat and cold (non-weather); use an Extendable Boom Forklift (Lull); exposed to Bodily Fluids (blood, vomit); transport fuels or compressed gases; transport pyrotechnics; work with Pyrotechnics/Explosives; exposed to lasers, radiation equipment, and or electromagnetic forces; work on water attractions or yachts; work in an environment where the noise level is loud (noise when raised conversation is needed).

(Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.)