NBC Universal Senior Programmer Analyst, Financial Systems in Orlando, Florida

Job Number 35153BR

Job Title Senior Programmer Analyst, Financial Systems

Business Segment Universal Studios

Sub-Business Universal Orlando

Posting Category Technology/Engineering

About Us Universal Parks & Resorts is comprised of Universal Orlando Resort, Universal Studios Hollywood, Universal Studios Japan, Universal Studios Singapore, as well as a new destination coming in 2020 in Beijing, China. We are a universe of opportunities for people who have a lot to offer. It takes a special kind of person to work at all of our destinations. An individual who knows how to be part of a team. Someone with a sense of fun who’s serious about their work. A person who knows it doesn’t take magic to put a smile on a guest’s face… it takes hard work, dedication, knowledge and just the right amount of Universal attitude. Universal’s theme parks offer exactly the kind of vacation families crave – bringing together popular culture’s most compelling stories, characters and adventures to create some of the world’s most innovative and entertaining attraction experiences. These are immersive, next-level, adventures such as The Wizarding World of Harry Potter™, outrageously fun attractions such as Despicable Me Minion Mayhem and highly themed, authentic experiences based on cutting-edge television, such as Race Through New York Starring Jimmy Fallon. We embrace the power of cultural diversity and inclusion and continuously strive to maintain a team that is a reflection of our global audience. Universal Parks & Resorts adheres to ‘The Universal Way’ by not just meeting guest expectations, but exceeding them, every time. Join us if you want to collaborate, innovate, develop, and deliver the most compelling entertainment experiences imaginable that drive growth for the Universal brand around the world. Universal Parks & Resorts provides world-class entertainment destinations with signature theme parks that create unparalleled entertainment.

Career Level Experienced

Country United States

State/Province Florida

City Orlando

Responsibilities

The Senior Programmer Analyst - Financial Systems role is to analyze, design, create, and maintain financial software applications to ensure the supported systems run smoothly. This role includes designing, configuring, developing, testing, integrating, implementing and supporting RPG software programs and applications. This role also provides 24/7 on-call support on a rotational basis. This role will research, design, document, and modify software specifications throughout the product lifecycle. This role also serves as a contact with the user community for solving business issues as well as collaborating with the team to ensure all recommended solutions are sound.

MAJOR RESPONSIBILITIES:

  • Provide a system support role for day-to-day systems operations.

  • Collaborate with internal partners in conceptualizing and development of software programs and applications.

  • Participate in the definition, development, and documentation of business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments.

  • Liaise with other technical staff to assist in resolving problems with software products or company software systems at Parks Technology locations.

SCOPE: Follow established Universal Parks Technology methodologies and provide input to improve practices. Use established development and support tools to meet Service Level Agreements. Use established project management tools to report project status for IT dashboards and reports and tracks time for approved projects. Work directly with Parks Technology management and participate in regular meetings with the user community.

Qualifications/Requirements

QUALIFICATIONS:

  • Microsoft Office

  • Good understanding and execution of monitoring and alerting practices

  • Good understanding of data integration tools and experience working with at least one tool

  • Good understanding of AS400/IBMi

  • Good understanding of OS/400 and DB2

  • Good experience with development tools

  • Estimating work or project effort for proposed solutions

  • Excellent ability to design and develop custom integrations, data extracts and loads

  • Systems and Business Analysis

  • Problem Solving and Decision Making

  • Excellent written and verbal communication skills with non-technical staff and with members of interdisciplinary teams

  • Customer Service Oriented

  • Analytical Thinking

  • Flexibility

  • Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations

  • Reasoning ability: Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw conclusions

  • Demonstrates a mature sense of urgency, ownership, can-do attitude to deliver results accurately and timely in a dynamic work environment

  • Ability to manage a high volume of detail with excellent accuracy

  • Strong track record meeting targets and objectives

  • Ability to work collaboratively with cross-functional peers

  • Database foundations for modeling, configuration and information management

  • Strong organizational and time management skills to effectively contribute to multiple projects in an efficient manner

  • Results oriented with a history of problem resolution and prevention

  • Effectively handle sensitive and confidential matters

  • Provide off-hours on-call support

  • Proficient using RPG language

EDUCATION:

  • Bachelor’s degree in MIS, Computer Science, IT, or Business is required.

  • Master’s degree in MIS, Computer Science, IT, or Business is preferred.

EXPERIENCE:

  • Minimum 5 - 7 years of work experience in an IT Design, Development and Support function

  • Experience supporting financial applications in planning, execution of installations, and upgrades in support of a multi-location application

  • Experience applying technical solutions to business requirements

  • Experience with general programming/scripting languages

  • Experience with RPG programming skills

  • Experience with SQL coding skills

  • Experience with CL programming skills

  • Preferred, experience with database foundations for modeling, configuration and information management

  • Hospitality or Entertainment industry experience desired

ADDITIONAL INFORMATION:

  • The job is based in Orlando, Florida and requires 24x7 support, either on-call or on-site

  • Able to interface and influence at all levels of an organization

  • Ability to communicate effectively to business and IT technical teams

  • Demonstrated ability to handle multiple projects and initiatives simultaneously

  • Demonstrated problem resolution skills

  • Ability to travel for training, conferences or to supported business locations

  • Familiarity with Resource Scheduling; Asset Management; Security & Crisis Management; Facility Services; systems and concepts

  • Familiarity with enterprise system rollouts

Desired Characteristics

Your talent, skills and experience will be rewarded with a competitive compensation package.

We regret, due to the volume of responses, only applicants of interest will be contacted. Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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