NBC Universal System Administrator in Orlando, Florida

Job Number 34381BR

Job Title System Administrator

Business Segment Universal Studios

Sub-Business Universal Orlando

Posting Category Technology/Engineering

About Us Universal Parks & Resorts is comprised of Universal Orlando Resort, Universal Studios Hollywood, Universal Studios Japan, Universal Studios Singapore, as well as a new destination coming in 2020 in Beijing, China. We are a universe of opportunities for people who have a lot to offer. It takes a special kind of person to work at all of our destinations. An individual who knows how to be part of a team. Someone with a sense of fun who’s serious about their work. A person who knows it doesn’t take magic to put a smile on a guest’s face… it takes hard work, dedication, knowledge and just the right amount of Universal attitude. Universal’s theme parks offer exactly the kind of vacation families crave – bringing together popular culture’s most compelling stories, characters and adventures to create some of the world’s most innovative and entertaining attraction experiences. These are immersive, next-level, adventures such as The Wizarding World of Harry Potter™, outrageously fun attractions such as Despicable Me Minion Mayhem and highly themed, authentic experiences based on cutting-edge television, such as Race Through New York Starring Jimmy Fallon. We embrace the power of cultural diversity and inclusion and continuously strive to maintain a team that is a reflection of our global audience. Universal Parks & Resorts adheres to ‘The Universal Way’ by not just meeting guest expectations, but exceeding them, every time. Join us if you want to collaborate, innovate, develop, and deliver the most compelling entertainment experiences imaginable that drive growth for the Universal brand around the world. Universal Parks & Resorts provides world-class entertainment destinations with signature theme parks that create unparalleled entertainment.

Career Level Experienced

Country United States

State/Province Florida

City Orlando


SUMMARY: Responsible for effective provisioning, installation, configuration, operation, and maintenance of the Universal Parks and Resorts global infrastructure systems and services. Tests and evaluates systems to eliminate problems and make improvements. Identify capacity and performance issues to ensure uninterrupted service. Provide infrastructure systems expertise for project build-outs. Assist in the operational, strategic planning, and business continuity / disaster recovery solution. Provide day-to-day support, proactive maintenance, and perform system troubleshooting.


  • Install and configure infrastructure hardware, peripherals, services, settings, storage, etc. in accordance with standards and project/operational requirements.

  • Install, configure, and maintain Datacenter Services infrastructure, including server operating systems, server management software, system backups, messaging systems, etc.

  • Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.

  • Assists in design, implementation and documentation of Datacenter Services infrastructure (both logical and physical).

SCOPE: This position serves as the subject matter expert and is responsible for all aspects of Universal Parks and Resorts Datacenter Services infrastructure. Participates in the design, installation, and configuration of all datacenter systems, services, and devices. A certain degree of creativity and latitude is required.



  • In-Depth knowledge of Windows and Linux Operating Systems

  • Strong understanding of Microsoft Active Directory, Exchange, and SCCM

  • Strong understanding of Virtualization, Compute and Storage technologies

  • Experience with Backup Technologies

EDUCATION: Associate’s degree (AA) required. Bachelor’s degree preferred.

EXPERIENCE: 3-7 Years of the following:

  • Managing Server systems in an enterprise environment

  • Virtualization, Compute and Storage technologies

  • Backup Technologies


ADDITIONAL INFORMATION: Round-robin on-call schedule

Your talent, skills and experience will be rewarded with a competitive compensation package.

We regret, due to the volume of responses, only applicants of interest will be contacted. Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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