NBC Universal Interaction Design Manager in Universal City, California

Job Number 35951BR

Job Title Interaction Design Manager

Business Segment NBC Entertainment

Sub-Business NBC Ent Marketing & Digital

Posting Category Marketing

About Us NBCUniversal is one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. NBCUniversal owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks. NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

Career Level Experienced

Country United States

State/Province California

City Universal City

Responsibilities

Job Summary

NBC Entertainment Digital is seeking an experienced Interaction Design Manager responsible for driving innovative and groundbreaking user experiences across our core, platforms, products and services. As Interaction Design Manager you will guide the Experience Design Team and collaborate with fellow members of the Product, Engineering, Marketing and Business Teams to conceptualize, design and develop requirements into usable, useful and delightful products. The Interaction Design Manager will report directly to the Sr. Director of User Experience Design to inspire members of your team and colleagues to develop award-winning products, interfaces and experiences.

Essential Responsibilities

As the Interaction Design Manager, you will:

  • Work closely with the Sr. Director of User Experience, Product and Marketing stakeholders to deliver industry-leading UX/UI Interaction Design, prototypes and patterns across all NBC products, platforms, services and channels.

  • Lead/Manage Interaction Design for large-scale, high-priority apps and product experiences.

  • Demonstrate proven experience with successful multi-platform designs and project delivery.

  • Manage complex products and project plans with multiple work streams & dependencies.

  • Demonstrate and manage the highest design standards - providing clear Interaction and Design direction to team members, stakeholders, and outside agencies/vendors.

  • Identify/pursue new targets and opportunities that will advance organizational business goals.

  • Present concepts, strategies and goals effectively to Mid/Senior Executives.

  • Identify gaps and anticipate risks; take action to address design risks & determine solutions.

  • Tracks team design progress, manages resource allocation and escalates issues and risks.

  • Lead team through multi-platform design challenges/obstacles via positive creative solutions.

  • Inspire/mentor others on design teams and other creative teams within the organization.

  • Provide hands-on Interaction and Design support; establish initial design direction/concepts then delegate to team members and agency resources.

  • Translate customer, business, product and marketing requirements into best-in class products that provide greater awareness, positive feedback, and increased consumption.

  • Lead & Define testing criteria for Voice UI, Interaction Design and UX Motion studies, A/B & MV Testing of products/platforms.

  • Develop and maintain all IXD Template libraries, personas, design mockups, usage scenarios, user flows, prototypes, navigational maps and experience documentation.

Qualifications/Requirements

Basic Qualifications:

  • 5-7 years of experience as Sr. Interaction Designer, Front End Developer, or Sr. Motion Designer within a large-scale consumer facing organization, agency or multi-platform initiative.

  • 3-5 years experience designing multi-platform apps & connected product experiences.

  • BA Degree or higher in Interaction Design, Product Development, User Centric Design, HCI or Motion Design (OR) combined work experience with human factors training.

  • Experience designing 10ft, VUI, Connected and Multi-Modal Product Design Systems required.

  • Deep knowledge and experience in Connected Devices, Mobile Applications, and Living Room Environments with a focus on iOS, tvOS, and Android Platforms

  • Deep knowledge and experience in Mobile, Living Room & Connected Product Environments

  • Expertise in Sketch, InVision Tools, Adobe Suite and rapid prototyping are required.

  • Combined expertise in HTML, CSS, JS, ObjectC, C++, X-Code and Swift is required.

  • Working knowledge of Principal, Quartz Composer, and FramerJS are important.

  • Knowledge of new emerging trends for digital products and cross-platform UX/UI integrations.

  • Experience managing high performance teams of 5 or more designers across internal and external teams – both direct and dotted line reports.

  • Hands on experience with variety of user research techniques including user testing, personas, user tasks and scenarios, internal and external user interviews.

  • Education in Interaction Design, Development Code & Languages, Human Computer Interaction, Information Architecture, and/or Product Design is required.ONLINE PORTFOLIO IS REQUIRED FOR ALL SUBMISSIONSAn Online portfolio demonstrating broad skills, versatile aesthetic, high-end experiences, and expertise in design principles and usability. Please provide a link and any appropriate PDF materials to view your digital samples.Eligibility Requirements:

  • Interested candidates must submit a resume/CV online to be considered

  • Willingness to work long hours and on weekends with short notice

  • Must be willing to work in Universal City, CA

  • Must have work authorization to work in the United States

  • Must be covered by Solutions, NBCU’s Alternative Dispute Resolution Program

Desired Characteristics

Desired Characteristics:

  • Capable of leading Design brainstorming sessions and ensures that design directions are implemented through Design Thinking Best Practices.

  • Hands on team player that can work easily with multiple stakeholders including Design, Product, Engineering, Project Management, Marketing, Business and Sales.

  • Experience working in a fast paced environment with multiple projects and deadlines.

  • Proven track record with a variety of successful products delivered across multiple platforms and connected product environments using Voice UI, IA and Multi-Device User Experiences.

  • Passionate self-starter with high-level of initiative, strong sense of ownership and a disciplined approach to quality and its affect on the intended audience.

  • Excellent written skills, and able to present to small or large groups of people including Design, Marketing, Production, Product Teams and Executive Stakeholders.

  • Uncanny drive and passion to deliver the best experience for consumers and proven track record to deliver compelling, innovative and award-winning user experiences.

  • High confidence working on complex multi-platform, multi-modal consumer focused products.

  • Consumer Electronics, Entertainment & Lifestyle Product experience are a BIG PLUSSES.

  • A strong portfolio showcasing broad range samples of IXD, UX and Motion design is a MUST.

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