NBC Universal Manager, Warehouse & Purchasing in Universal City, California

Job Number 34284BR

Job Title Manager, Warehouse & Purchasing

Business Segment Parks & Resorts

Sub-Business USH Tech Services

Posting Category Theme Parks

About Us Universal Studios Hollywood is the Entertainment Capital of L.A. featuring a movie-based theme park and Studio Tour, and bridged by Universal CityWalk, a dynamic entertainment, shopping and dining complex. Universal Studios Hollywood is an industry leader due to its impressive talent base of highly creative professionals who inspire and produce compelling entertainment and innovative attractions that immerse guests in an authentic Hollywood experience. Universal Studios Hollywood’s team of professionals enjoys a unique culture where fun, hard work and high-quality results are priority, resulting in an employee base that is proud to work here. NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. The company offers equally unique opportunities for employees to expand their careers within Universal Studios Hollywood, Universal Parks & Resorts, and the broader NBCUniversal family. It’s a big universe, where do you fit in?

Career Level Experienced

Country United States

State/Province California

City Universal City

Responsibilities

The Warehouse and Purchasing Manager is responsible for leading the daily operations of the Tech Service Warehouse and purchasing activities within the USH Technical Services Share Support group. The Manager will oversee materials management through the supply chain and assure item availability and support to all other functional groups in Tech Services including Rides, Shows, S/V, Facilities, Maintenance, and Transportation. The Manager will also participate in project management, strategic thinking, driving change, enforcing policies, and providing continuous improvement ideas while multi-tasking day to day responsibilities.

Warehouse

• Work with Warehouse Supervisor in leading daily operations including shipment receiving, stocking, cycle counting, issuing items, item requests, deliveries, customer service, returns, and outbound shipments

• Assure accurate inventory counts and issue quarterly reports to reconcile inventory balance

• Assure proper allocation of costs for issuing items to work orders (GL accounts)

• Analyze inventory turnover to maximize efficient use of warehouse space and capital

• Collaborate with Quality Control and Compliance to execute dispositions for defective or non-conforming items

• Troubleshoot and resolve any service failures in warehouse

• Establish and maintain Standard Operating Procedures (SOP) and Service Level Agreements (SLA) for the warehouse

• Maintain cleanliness and organization of the warehouse

• Direct optimal use of Maximo CMMS system for inventory management

• Initiate and supervise continuous improvement projects in the warehouse to improve efficiency and quality of service

Purchasing

• Oversee purchasing function for ordering inventory stock items, adding new inventory items, and ordering direct issue (project) items for Warehouse and Tech Services

• Assure material availability in accordance to requested required date

• Oversee build out of item classifications and attributes in Maximo to improve item searching capabilities

• Troubleshoot and resolve any service failures relating to purchasing

• Establish and maintain Standard Operating Procedures (SOP) and Service Level Agreements (SLA) for purchasing

• Coordinate purchasing process improvement with internal clients, vendors, and centralized PSS group

• Direct optimal use of Maximo CMMS system for purchasing

• Minimize ordering costs by balancing the economic order quantity for high consumption items

• Analyze purchasing trends to recommend cost saving initiatives

General

• Plan, manage, and report on department KPI metrics

• Manage or assist in managing department budgets

• Provide positive and strong leadership, coaching, and mentoring for employees, as well as monitor performance and results

• Participation in reward / recognition, employee events, and employee satisfaction action planning

• Ensure that all safety procedures are understood and followed by providing up to date safety training to all employees and auditing procedures

• Perform other duties as assigned

Qualifications/Requirements

• Bachelor’s degree from a four year college or university in Business Administration, Industrial Engineering, Operations Management, Supply Chain Management. Master’s degree preferred.

• 5 – 7 years of relevant experience in operations in industrial environment

• 1 – 2 years of direct management / team leadership experience

• Ability & willingness to work overtime, weekends, and holidays with short notice

• Proficiency in Microsoft Word, Excel, Outlook, Access and PowerPoint

• Maximo, SharePoint, and SQL a plus

Desired Characteristics

• Excellent organizational, verbal, and written communication skills

• Demonstrated ability to work with all levels of employees and management, and willingness to give assistance to other areas

• Ability to analyze and interpret quantitative and qualitative data

• Strong multitasking capabilities, project management skills and the ability to work effectively in an environment with tight deadlines

We are an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation. Clickto view the NBCUniversal Candidate Privacy Statement.