NBC Universal Cabana / Premium Seating Server in Orlando, Florida
Cabana / Premium Seating Server
Food & Beverage
Universal Orlando Resort ® is a universe of opportunities for people who have a lot to offer. It takes a special kind of person to work at Universal Orlando. An individual who knows how to be part of a team. Someone with a sense of fun who’s serious about their work. A person who knows it doesn’t take magic to put a smile on a guest’s face… it takes hard work, dedication, knowledge and just the right amount of Universal attitude. Whether you’re serving food, working in an office, maintaining equipment, performing in costume or operating a ride, you won’t just be ‘doing a job.’ You’ll be creating memories for our guests that will last a lifetime. Are YOU that kind of person?
Cabana/Premium Seating Server: Responsible for serving food and/or beverages to guests according to established standards. Maintains guest satisfaction and keeps work areas clean at all times.
Essential Duties Include:
Ensures that guests receive prompt, friendly and personal services. Greets guests with welcome baskets, suggestively sells food and beverage items by possessing knowledge of menu items. Provides the guest with information regarding TapTu Pay and shares relevant information regarding weather conditions
Ensures orders are taken and placed accurately, assists the food runners with food deliveries, provides condiments, fulfills and replenishes drinks and/or food items.
Maintains positive guest satisfaction by closely monitoring the cabanas and/or premium seating areas, answers questions, accommodates special requests and properly closes out checks.
Makes certain server stations are stocked with caddies, trays, tray jacks, menus and dry goods.
Performs side work to include: rolling utensils, preparing condiment caddies and ensures the cleanliness of the area to include: menus, trays and other equipment or items needed to serve the guests.
Positions in Food & Beverage require:
Ability to stand for long periods of time
Ability to lift and or move between 20 and 50pounds
Working outdoors in all weather conditions
Ability to walk on uneven surfaces including sand
Maintaining a clean work environment with use of cleaning chemicals
Handling cash in sales transactions
Verifying age in the sales of alcohol
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