NBC Universal Destination Universal Vacation Planner (Entry-Level) in Orlando, Florida

Destination Universal Vacation Planner (Entry-Level)

Job ID: 502154

Park & Resort Operations


Universal Orlando Resort ® is a universe of opportunities for people who have a lot to offer. It takes a special kind of person to work at Universal Orlando. An individual who knows how to be part of a team. Someone with a sense of fun who’s serious about their work. A person who knows it doesn’t take magic to put a smile on a guest’s face… it takes hard work, dedication, knowledge and just the right amount of Universal attitude. Whether you’re serving food, working in an office, maintaining equipment, performing in costume or operating a ride, you won’t just be ‘doing a job.’ You’ll be creating memories for our guests that will last a lifetime. Are YOU that kind of person?

Discover what’s in store for you in our forever expanding Universe!

Apply Now for Destination Universal Vacation Planner!

DESTINATION UNIVERAL VACATION PLANNER: Help guests select the very best ticket options for their party when visiting Universal Orlando. Vacation Planners use suggestive and persuasive upselling techniques to build the sale while providing exceptional customer service.

Essential Duties Include:

  • Providing quality guest service, booking various service and product reservations, and upselling guest transactions by using persuasive selling techniques to increase the sale of admissions media.

  • Being knowledgeable of UO parks and area attractions’ tickets and information.

  • Processing transactions in Automated Ticketing System for the sale of park admissions media, annual pass products, and other attraction products while maintaining constant surveillance of cash drawer to ensure accuracy.

  • Understanding and actively participating in technological communications for business critical information and relevant park and attraction information.


Positions as a Destination Universal Orlando Vacation Planner require:

  • Ability to stand for long periods of time

  • Handling cash and credit card in sales transactions

  • Using different forms of technology including computers and tablets

  • Maintaining a clean work environment with use of cleaning chemicals


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