NBC Universal Entertainment Tech, Show Control -Tech Booth (Operations) in Orlando, Florida

Entertainment Tech, Show Control -Tech Booth (Operations)

Job ID: 505936



Universal Orlando Resort ® is a universe of opportunities for people who have a lot to offer. It takes a special kind of person to work at Universal Orlando. An individual who knows how to be part of a team. Someone with a sense of fun who’s serious about their work. A person who knows it doesn’t take magic to put a smile on a guest’s face… it takes hard work, dedication, knowledge and just the right amount of Universal attitude. Whether you’re serving food, working in an office, maintaining equipment, performing in costume or operating a ride, you won’t just be ‘doing a job.’ You’ll be creating memories for our guests that will last a lifetime. Are YOU that kind of person?

Looking for a challenge? Our Entertainment Technicians work on the most technologically advanced live shows in the world. Using your problem solving and technical skills you would work with many different systems to put on a spectacular one of a kind experience

Lead Tech I, Show Control -Tech Booth (Operations): Responsible for overseeing the daily maintenance, operation and execution of entertainment shows via Show Control. Troubleshooting, maintaining, reprogramming and correcting system errors. Supporting shows with use of highly skilled advanced Control Systems for Lighting, Audio, Video, Lasers and Special Effects

Essential Duties Include:

  • Responsible for operating and maintaining the Show Control systems in the park wide Tech booth, pre-show inspections. Troubleshooting system failures of Show Control within the assigned venue or event including but not limited to the operation and programming of the lighting, video, lasers, gps, SPFX and audio in a live show situation. Proficient in advanced Show Control systems such as Medialon, Ovation, Alcorn Mcbride and others.

  • Responsible for routine/daily maintenance and troubleshooting of all parade systems. Communicates unknown system failures to Maintenance Contract Vendor) and Tech Entertainment Show Control Management. Verifying through on-line system & live direction support that corrections were properly administered and systems are functional for show. Assists in loading new shows or event specific programming, custom music programs for events; ie corporate events, marching bands, HHN, Macy’s etc. as directed by Technical Entertainment Management

  • Maintain a daily log system and control booth information document that is distributed to all vested parties. Provide data entry of information to include but not limited to performance test results, physical inspections of parade route audio, amp racks, media matrix devices, Nion systems, network devices such as routers and switches. Provide implementation notes for maintenance team.

  • Ensures strictly adhere to all policies and procedures, as defined by the Entertainment Department, governing the safe operation of all technical equipment.

  • Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.

  • Performs other duties as assigned.


Positions in Entertainment Tech require:

  • 3-5 years’ experience using advanced control systems, likely within the theme park/theater industry in a technical capacity preferred; or equivalent combination of education and experience.

  • Prior experience on advanced show control systems such as Qsys, Medialon, Ovation, Alcorn McBride, Birket and Allen Bradley preferred.

  • Emergency Repairs, Parts Assembly, and networking preferred;or equivalent combination of education and experience.

  • Ability to stand for long periods of time

  • Ability to lift and or move between 25 and 50 pounds

  • Working outdoors in all weather conditions

  • Maintaining a clean work environment with use of cleaning chemicals

  • Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.

  • Perform other duties as assigned.


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