NBC Universal Parking & Transportation Opportunities in Orlando, Florida

Parking & Transportation Opportunities

Job ID: 503267

Park & Resort Operations

Orlando,FL

Universal Orlando Resort ® is a universe of opportunities for people who have a lot to offer. It takes a special kind of person to work at Universal Orlando. An individual who knows how to be part of a team. Someone with a sense of fun who’s serious about their work. A person who knows it doesn’t take magic to put a smile on a guest’s face… it takes hard work, dedication, knowledge and just the right amount of Universal attitude. Whether you’re serving food, working in an office, maintaining equipment, performing in costume or operating a ride, you won’t just be ‘doing a job.’ You’ll be creating memories for our guests that will last a lifetime. Are YOU that kind of person?

Keep our Universe moving.

Apply Now at Universal Orlando Resort!

Parking Control, Attendant: Greet, park and direct guests in an efficient and safe manner while providing exemplary guest service.

Essential Duties Include:

  • Safely and professionally directing guests into appropriate parking areas from various positions. Maintaining safety standards to ensure team and guest safety.

  • Providing information including parking locations and assisting guests in a cheerful and helpful manner.

  • Safely assisting in set up of parking flow using cones, barricades and other equipment.

  • Cleaning and maintaining show quality standards in garages and surrounding areas reporting any concerns with supporting details.

Bus Loop, Attendant: Manage traffic and direct guests in an efficient and safe manner while providing exemplary guest service.

Essential Duties Include:

  • Providing information including parking location information and assistance to guests in a cheerful and helpful manner. Safely and professionally directing guests into appropriate parking areas. Managing traffic patterns and respectfully enforcing parking control ordinances. Accurately and neatly compiling the appropriate documentation.

  • Cleaning and maintaining show quality standards for department vehicles in the bus loop and the surrounding areas; reporting any concerns with supporting details. Ensuring the area is set up properly to maximize traffic flow and ensure the safety of all guests and Team Members.

  • Dispatching loading and unloading guests into and onto resort vehicles in a cheerful and helpful manner. Maintaining efficiency and order of queues.

Toll Plaza, Attendant: Provides exemplary guest service to guests arriving at the Toll Plaza while processing transactions. Utilizes suggestive and persuasive up selling techniques while offering additional parking options.

Essential Duties Include:

  • Processing parking pass transactions using established computer system, or manual transactions. Practices proper cash handling procedures to ensure accuracy at cash. Providing assistance to guests in a cheerful and helpful manner in each interaction and provides appropriate parking and park information to guests by utilizing the Sales through Service process.

  • Using persuasive selling techniques to up-sell guest transactions; including Preferred Parking and/or Valet parking. Maintaining a minimum average of upgraded parking sales while maintaining efficiency, as set by management.

  • Cleaning and maintaining show quality standards in toll plazas and garages and surrounding areas reporting any concerns with supporting details.

ADDITIONAL INFORMATION:

Positions in Parking & Transportation require:

  • Ability to stand for long periods of time

  • Ability to lift and or move between 20 and 50 pounds

  • Working outdoors in all weather conditions ( select positions )

  • Maintaining a clean work environment with use of cleaning chemicals

  • Valid Florida State Driver License (select positions)

  • Valid CDL Class A and or B with Passenger & Airbrake Endorsement (select positions)

  • Taking & Passing: Red Cross, Basic Water Safety Class, American Heart Association, CPR/AED training, American Heart Association, First Aid training, UO Blood borne Pathogens safety training, DOT Coast Guard Physical, and UO Fire Extinguisher Class (select positions)

  • Ability to exert physical running for duration of shift times (Valet Runner)

IT’S A BIG UNIVERSE. WHERE DO YOU FIT IN?

Universal elements and all related indicia TM & © 2017 Universal Studios. © 2017 Universal Orlando. All rights reserved. EOE